Product Support:

Product support and information and software updates will be posted here as they becomes available.

Please do not hesitate to contact us if you have any queries.

For answers to common questions, please see our FAQ.

Contacting Technical Support:

Technical Enquiries:
MediaCase technical support is now available via the enhanced support Knowledgebase.

Please browse or search the knowledgebase for answers to most common issues.

If you support question is not answered in the knowledgebase, please click on the 'Ask a question' link within the knowledgebase and submit your question. All questions will be answered via the knowledgebase at which point you will be notified immediately by email. Questions and Answers in the knowledgebase will be made available to all users of the knowledgebase to assist others who may have similar issues.

Orders and Delivery Enquiries:
For all non-technical enquiries relating to existing orders or new sales, please contact Orders@mediacase.co.uk

Sales Enquiries:
For all sales and ordering enquiries, please contact Sales@mediacase.co.uk.

Other Enquiries:
For all non-sales queries or issues that cannot be resolved via the knowledgebase, please contact TechSupport@mediacase.co.uk. Please note that all Technical issues and questions should be raised via the knowledgebase.

Downloads:

• Windows 98 Drivers (USB drivers for Windows 98 SE)

• Manual (PDF Document)